Laurie Ulrich has been writing computer books for Macmillan/Que for the past two years, and is the author of Using Word 97, Using PowerPoint 97, and Que's Office Companion with CD-ROM. In addition to writing, Laurie teaches computer classes and writes training materials for universities and corporate training centers in the PA, NJ, and NY area, and has been doing so since 1992. She also runs her own firm, Limehat & Company, Inc., specializing in technical documentation, multimedia presentations, and web page development. She can be reached at Limehat@aol.com and welcomes your comments and questions. Patrick Blattner has been an Excel professional for the past 8 years, and is presently with the Walt Disney Company in southern California. Previously from the contract and gold mining industry with D.H Blattner & Sons, Inc., he has spent the past 15 years in production and process. Additionally providing external consulting for production and process models, he enjoys the hunt of problem solving.