Mark Edward Soper has been working with PCs since the days of the IBM PC/XT and AT as a sales person, technology advisor, consultant, experimenter, and technology writer. Since 1992, he’s taught thousands of students across the country how to repair, manage, and troubleshoot the hardware, software, operating systems, and firmware inside their PCs. He’s created many versions of his experimental computer known as “FrankenPC” for this and previous books. Mark earned his CompTIA A+ Certification in 1999 and has written two other A+ Certification books covering previous versions of the A+ Certification exams for Que Publishing.
Mark has contributed to many editions of Upgrading and Repairing PCs, working on the 11th through 18th editions, coauthored Upgrading and Repairing Networks, Fifth Edition, and written two books about digital photography, Easy Digital Cameras and The Shot Doctor: The Amateur’s Guide to Taking Great Digital Photos.
In addition, Mark has contributed to Que’s Special Edition Using series on Windows Me, Windows XP, and Windows Vista, Que’s Windows 7 In Depth, contributed to Easy Windows Vista, has written two books about Windows Vista, including Maximum PC Microsoft Windows Vista Exposed and Unleashing Microsoft Windows Vista Media Center, and two books about Windows 7, Easy Microsoft Windows 7 and Sams Teach Yourself Microsoft Windows 7 in 10 Minutes.
Mark also stays busy on the Web, posting many blog entries and articles at MaximumPC.com, as well as writing articles for Maximum PC magazine. He has taught A+ Certification and other technology-related subjects at Ivy Tech Community College in Evansville, Indiana.
David L. Prowse is a computer network specialist, author, and technical trainer. As a consultant, he installs and secures the latest in computer and networking technology. Over the past several years, he has authored and co-authored a number of networking and computer titles for Pearson Education. In addition, over the past decade, he has taught CompTIA A+, Network+, and Security+ certification courses to more than 2,000 students, both in the classroom and via the Internet.