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My iPhone (Covers iOS 9 for iPhone 6s/6s Plus, 6/6 Plus, 5s/5C/5, and 4s), 9th Edition

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My iPhone (Covers iOS 9 for iPhone 6s/6s Plus, 6/6 Plus, 5s/5C/5, and 4s), 9th Edition

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Description

  • Copyright 2016
  • Dimensions: 6" x 9"
  • Edition: 9th
  • eBook (Watermarked)
  • ISBN-10: 0-13-421753-5
  • ISBN-13: 978-0-13-421753-6

COVERS iOS 9 for iPhone 4s, 5, 5c, 5s, 6, 6 Plus, 6s, and 6s Plus


March 21, 2016 Update: A new iPhone SE was announced today by Apple. The content of this book is applicable to this new phone. 

Step-by-step instructions with callouts to iPhone images that show you exactly what to do.

Help when you run into iPhone problems or limitations.

Tips and Notes to help you get the most from your iPhone.

Full-color, step-by-step tasks walk you through getting and keeping your iPhone working just the way you want. The tasks include how to:

  • Connect to the Internet, Bluetooth devices, Wi-Fi networks, and other iPhones, iPod touches,  and iPads; take advantage of AirDrop to instantly share with other iOS and Mac users around you
  • Use Siri to get information, write texts and emails, set reminders/appointments, and  more just by speaking to your iPhone
  • Customize your iPhone with folders, wallpaper, ringtones, and much more
  • Configure and sync your information, and efficiently manage contacts, reminders,  and calendars
  • Communicate via FaceTime videoconferences, conference calls, text, email, and more
  • Make the most of Safari to browse the Web and Mail to manage all of your email from  one Inbox
  • Listen to music, subscribe to podcasts, and use other great iPhone apps
  • Capture and edit photos and video; use the great camera features such as burst, timed and  time-lapse photos, slow-motion video, and Live Photos
  • Use your photos in slideshows, for wallpaper, and for your contacts or share them via email,  AirDrop, and texts; use iCloud to automatically save and share your photos
  • Find, download, install, and use awesome iPhone apps
  • Take advantage of iCloud to keep your content and information in sync on all your devices

BONUS MATERIAL:   Register this book at quepublishing.com/register to access online bonus content.

Sample Content

Table of Contents

Chapter 1: Getting Started with Your iPhone 3

    Getting to Know Your iPhone’s External Features ..............................................................................3

    Getting to Know Your iPhone’s Software ....................................................................................................6

        Using Your Fingers to Control Your iPhone ......................................................................................6

        Going Home .................................................................................................................................................................6

        Touching the iPhone’s Screen .......................................................................................................................7

        Working with iPhone Apps ......................................................................................................................... 12

        Using the Home Screens ............................................................................................................................... 16

        Using the iPhone 6 Plus/6s Plus’ Split-Screen ............................................................................ 17

        Searching on Your iPhone ............................................................................................................................ 18

        Working with Siri Suggestions ................................................................................................................. 19

        Working with the Control Center .......................................................................................................... 20

        Working with Notifications and the Notification Center ................................................. 22

        Using the Do Not Disturb Mode ............................................................................................................ 26

        Working with Text ................................................................................................................................................ 26

        Dictating Text ........................................................................................................................................................... 35

        Meeting Siri ............................................................................................................................................................... 36

        Understanding iPhone Status Icons ................................................................................................... 39

        Turning Your iPhone On or Off ................................................................................................................ 40

        Sleeping/Locking and Waking/Unlocking Your iPhone .................................................... 40

        Signing Into Your Apple ID .......................................................................................................................... 43

        Setting the Volume ............................................................................................................................................. 44

        Using Airplane Mode ........................................................................................................................................ 44

        Using the Settings App ................................................................................................................................... 45

        Printing from Your iPhone............................................................................................................................ 46

Chapter 2: Connecting Your iPhone to the Internet, Bluetooth Devices, and iPhones/iPods/iPads 51

    Using Wi-Fi Networks to Connect to the Internet .......................................................................... 52

        Connecting to Open Wi-Fi Networks ................................................................................................. 52

        Connecting to Public Wi-Fi Networks ................................................................................................ 55

        Disabling Automatic Prompting ............................................................................................................ 57

        Forgetting Wi-Fi Networks ........................................................................................................................... 58

    Using Cellular Data Networks to Connect to the Internet ...................................................... 59

    Using Bluetooth to Connect to Other Devices .................................................................................. 65

        Connecting to Bluetooth Devices ......................................................................................................... 66

    Connecting Your iPhone to Other iPhones, iPod Touches, or iPads ............................... 68

        Using AirDrop to Share Content with Other iPhones, iPod Touches,

        iPads, or a Mac................................................................................................................................................. 69

        Enabling AirDrop .................................................................................................................................................. 70

        Using AirDrop to Share Your Content ................................................................................................ 71

        Using AirDrop to Work with Content Shared with You...................................................... 73

Chapter 3: Setting Up and Using iCloud and Other Online Accounts 75

    Configuring and Using iCloud .......................................................................................................................... 76

        Obtaining an iCloud Account ................................................................................................................... 77

        Signing Into Your iCloud Account ......................................................................................................... 79

        Enabling iCloud to Store Your Information on the Cloud ............................................... 81

        Configuring iCloud Drive .............................................................................................................................. 83

        Configuring iCloud to Store Photos .................................................................................................... 84

        Configuring Your iCloud Backup ............................................................................................................ 86

        Configuring Your iCloud Keychain ....................................................................................................... 87

        Performing Advanced Configuration of Your iCloud Account .................................... 89

    Setting Up Other Types of Online Accounts on Your iPhone ............................................... 91

        Configuring an Exchange Account ...................................................................................................... 91

        Configuring a Google Account ................................................................................................................ 95

    Configuring Other Types of Online Accounts .................................................................................... 97

        Setting Up an Online Account Manually ........................................................................................ 98

        Configuring a Facebook Account .......................................................................................................100

    Setting How and When Your Accounts Are Updated ...............................................................101

        Configuring How New Data is Retrieved for Your Accounts ....................................102

Chapter 4: Configuring an iPhone to Suit Your Preferences 107

    Working with the Settings App ....................................................................................................................107

        Using the Settings App on Any iPhone ........................................................................................108

        Searching for Settings ..................................................................................................................................109

        Using the Settings App on an iPhone 6/6s Plus ...................................................................110

    Setting Keyboard, Language, and Format Options ....................................................................112

        Setting Keyboard Preferences ...............................................................................................................112

        Creating and Working with Text Replacements ....................................................................116

        Setting Language and Region Preferences ...............................................................................117

    Configuring the Control Center ...................................................................................................................121

    Setting Do Not Disturb Preferences .........................................................................................................121

    Setting Privacy and Location Services Preferences ....................................................................124

    Setting Passcode, Touch ID, and Auto-Lock Preferences .......................................................129

        Securing Your iPhone with Auto-Lock ...........................................................................................129

        Configuring Your Passcode and Fingerprints (iPhone 5s and later) ...................130

    Setting Restrictions for Content and Apps ........................................................................................136

Chapter 5: Customizing How Your iPhone Looks and Sounds 143

    Customizing Your Home Screens ................................................................................................................143

        Moving Icons Around Your Home Screens ................................................................................144

        Creating Folders to Organize Apps on Your Home Screens .......................................146

        Placing Icons in Existing Folders .........................................................................................................148

        Configuring the Home Screen Dock................................................................................................149

        Deleting Icons ......................................................................................................................................................150

    Setting the Screen’s Brightness, View, Text Size, and Wallpaper.....................................151

        Setting the Screen Brightness, View, and Text Size ............................................................152

        Setting the Wallpaper on the Home and Lock Screens .................................................155

    Choosing the Sounds Your iPhone Makes ..........................................................................................160

    Setting Up Notifications and the Notification Center ..............................................................163

        Understanding Notifications and the Notification Center ..........................................164

        Setting Global Notification Preferences .......................................................................................167

        Configuring Notifications for Specific Apps .............................................................................168

Chapter 6: Downloading Apps, Music, Movies, TV Shows, and More onto Your iPhone 173

    Configuring Store Settings ...............................................................................................................................174

        Configuring Automatic Store Downloads ..................................................................................174

    Using the App Store App to Find and Install iPhone Apps .................................................177

        Searching for Apps ..........................................................................................................................................178

        Browsing for Apps ............................................................................................................................................180

        Downloading Apps .........................................................................................................................................183

        Using the iTunes Store App to Download Music, Ringtones, Movies, and TV Shows .......................................................................................................................................................185

        Searching for iTunes Store Content .................................................................................................186

        Browsing for iTunes Store Content ...................................................................................................189

        Previewing iTunes Store Content .......................................................................................................191

        Downloading iTunes Store Content .................................................................................................193

        Using Your iTunes Store History List ................................................................................................195

    Downloading Apps or iTunes Store Content You’ve Purchased Previously .........198

        Downloading Previously Purchased iTunes Content .......................................................199

    Using Family Sharing to Share Your Store Downloads with Others ............................201

        Setting Up Family Sharing ........................................................................................................................201

        Adding People to Family Sharing .......................................................................................................203

        Managing Family Sharing ..........................................................................................................................206

        Accessing Shared Content ........................................................................................................................208

Chapter 7: Managing Contacts 211

    Setting Your Contacts Preferences ............................................................................................................212

    Creating Contacts on Your iPhone .............................................................................................................213

        Creating New Contacts from Email...................................................................................................213

        Creating Contacts Manually ....................................................................................................................215

    Working with Contacts on Your iPhone ................................................................................................222

        Using the Contacts App ..............................................................................................................................222

        Accessing Contacts from Other Apps.............................................................................................226

    Managing Your Contacts on Your iPhone ...........................................................................................227

        Updating Contact Information .............................................................................................................228

        Deleting Contacts .............................................................................................................................................230

Chapter 8: Communicating with the Phone and FaceTime Apps 233

    Configuring Phone Settings ............................................................................................................................233

    Making Voice Calls ....................................................................................................................................................236

        Dialing with the Keypad .............................................................................................................................237

        Dialing with Contacts ....................................................................................................................................238

        Dialing with Favorites ...................................................................................................................................239

        Dialing with Recents ......................................................................................................................................240

        Dialing from the Siri Suggestions Screen ...................................................................................241

    Managing In-Process Voice Calls .................................................................................................................242

        Entering Numbers During a Call .........................................................................................................244

        Making Conference Calls ............................................................................................................................245

        Using Another App During a Voice Call........................................................................................248

    Receiving Voice Calls ..............................................................................................................................................248

        Answering Calls ..................................................................................................................................................248

        Answering Calls During a Call ...............................................................................................................251

    Managing Voice Calls .............................................................................................................................................251

        Clearing Recent Calls .....................................................................................................................................252

        Adding Calling Information to Favorites .....................................................................................253

        Using the iPhone’s Headset for Calls ...............................................................................................254

    Using Visual Voicemail ..........................................................................................................................................254

        Recording a New Greeting .......................................................................................................................255

        Listening to and Managing Voicemails .........................................................................................257

        Finding and Listening to Voicemails................................................................................................258

        Listening to and Managing Deleted Voicemails ...................................................................259

        Communicating with FaceTime ...................................................................................................................261

        Configuring FaceTime Settings ............................................................................................................261

        Making FaceTime Calls .................................................................................................................................263

        Receiving FaceTime Calls ...........................................................................................................................265

        Managing FaceTime Calls ..........................................................................................................................267

Chapter 9: Sending, Receiving, and Managing Email 271

    Configuring Email Accounts ............................................................................................................................272

    Setting Mail App Preferences .........................................................................................................................272

    Working with Email .................................................................................................................................................276

        Receiving and Reading Email.................................................................................................................278

        Receiving and Reading Email on an iPhone 6 Plus or 6s Plus ..................................282

        Using 3D Touch for Email (iPhone 6s and 6s Plus) ..............................................................284

        Sending Email ......................................................................................................................................................286

        Using Mail’s Suggested Recipients ....................................................................................................289

        Replying to Email ..............................................................................................................................................290

        Forwarding Emails ............................................................................................................................................292

    Managing Email ..........................................................................................................................................................293

        Checking for New Email ..............................................................................................................................293

        Understanding the Status of Email ...................................................................................................294

        Managing Email from the Message Screen ...............................................................................295

        Managing Email from an Inbox ............................................................................................................296

        Managing Multiple Emails at the Same Time ..........................................................................298

        Organizing Email from the Message Screen ............................................................................299

        Organizing Email from the Inbox .......................................................................................................300

        Viewing Messages in a Mailbox ...........................................................................................................301

        Saving Images Attached to Email ......................................................................................................302

        Searching Your Email .....................................................................................................................................302

        Working with VIPs .............................................................................................................................................304

        Designating VIPs ................................................................................................................................................304

        Accessing VIP Email .........................................................................................................................................304

        Managing Junk Email ....................................................................................................................................305

Chapter 10: Sending, Receiving, and Managing Texts and iMessages 309

    Preparing Messages for Messaging ..........................................................................................................310

        Setting Your Text and iMessage Preferences............................................................................310

        Blocking People from Messaging or Texting You .................................................................316

    Sending Messages ....................................................................................................................................................318

        Creating and Sending Messages ........................................................................................................319

    Receiving, Reading, and Replying to Messages ............................................................................322

        Receiving Messages ........................................................................................................................................323

        Reading Messages............................................................................................................................................324

        Viewing Images or Video You Receive in Messages ..........................................................326

        Listening to Audio in Messages You Receive in Messages ..........................................327

        Watching Video in Messages You Receive in Messages .................................................329

        Replying to Messages from the Messages App.....................................................................330

        Replying to Messages from a Banner Alert ...............................................................................332

        Using Quick Actions to Send Messages (iPhone 6s and 6s Plus) ...........................333

        Having a Messages Conversation ......................................................................................................334

    Working with Messages ......................................................................................................................................336

        Managing Messages Conversations.................................................................................................336

        Receiving and Reading Messages on an iPhone 6 Plus or 6s Plus .......................339

        Using 3D Touch for Messages (iPhone 6s and 6s Plus) ...................................................340

        Adding Images and Video to Conversations ............................................................................341

        Adding Audio Recordings to Conversations ............................................................................345

        Adding Video and Photos to Conversations ............................................................................346

        Adding Locations to Conversations .................................................................................................347

        Browsing Attachments to Conversations ....................................................................................348

        Deleting Messages and Conversations .........................................................................................349

        Deleting Conversations ...............................................................................................................................351

Chapter 11: Managing Calendars and Reminders 353

    Setting Calendar, Reminder, and Time Preferences ...................................................................354

    Working with Calendars ......................................................................................................................................357

        Viewing Calendars and Events ..............................................................................................................357

        Navigating Calendars ....................................................................................................................................361

        Viewing Calendars............................................................................................................................................362

        Using 3D Touch for Events (iPhone 6s and 6s Plus Only)..............................................365

        Adding Events to a Calendar ..................................................................................................................366

        Using Quick Actions the with Calendar App (iPhone 6s and 6s Plus Only) ........374

        Searching Calendars .......................................................................................................................................374

        Working with Invitations ............................................................................................................................376

        Sharing Calendars.............................................................................................................................................379

        Managing Calendars, Events, and Invitations .........................................................................381

    Working with Reminders ....................................................................................................................................383

        Creating Reminders ........................................................................................................................................385

        Organizing Reminders with Lists ........................................................................................................389

        Managing Reminders ....................................................................................................................................390

Chapter 12: Working with Siri 393

    Setting Up Siri...............................................................................................................................................................394

    Understanding Siri’s Personality ..................................................................................................................396

    Learning How to Use Siri by Example .....................................................................................................401

        Using Siri to Make Voice Calls ................................................................................................................401

        Composing New Email with Siri ..........................................................................................................402

        Replying to Emails with Siri .....................................................................................................................403

        Having Messages Read to You ..............................................................................................................404

        Replying to Messages with Siri .............................................................................................................405

        Sending New Messages with Siri ........................................................................................................405

        Using Siri to Create Events ........................................................................................................................406

        Using Siri to Create Reminders .............................................................................................................408

        Using Siri to Get Information .................................................................................................................410

        Using Siri to Play Music ................................................................................................................................411

        Using Siri to Get Directions ......................................................................................................................412

    Using Dictation to Speak Text Instead of Typing ..........................................................................413

        Using Siri to Open Apps ..............................................................................................................................414

    Getting Suggestions from Siri........................................................................................................................414

Chapter 13: Surfing the Web 419

    Setting Safari Preferences ..................................................................................................................................419

    Visiting Websites ........................................................................................................................................................422

        Using Bookmarks to Move to Websites ........................................................................................423

        Using Your Favorites to Move to Websites .................................................................................425

        Typing URLs to Move to Websites......................................................................................................427

        Using Your Browsing History to Move to Websites ............................................................429

    Viewing Websites ......................................................................................................................................................430

    Working with Multiple Websites at the Same Time ...................................................................432

        Opening New Pages in the Background ......................................................................................433

        Opening New Pages in a New Tab ....................................................................................................433

        Using Tab View to Manage Open Web Pages ..........................................................................434

        Opening Web Pages That Are Open on Other Devices ..................................................435

    Searching the Web ...................................................................................................................................................436

    Saving and Organizing Bookmarks ...........................................................................................................438

        Creating Bookmarks .......................................................................................................................................438

        Organizing Bookmarks.................................................................................................................................440

        Deleting Bookmarks or Folders of Bookmarks .......................................................................444

        Creating Bookmarks on the Home Screen .................................................................................444

    Using 3D Touch with Safari (iPhone 6s and iPhone 6s Plus Only) ................................445

    Sharing Web Pages ..................................................................................................................................................447

        Emailing a Link to a Web Page ..............................................................................................................448

        Messaging a Web Page ................................................................................................................................449

    Completing Forms on the Web ....................................................................................................................450

        Manually Completing Forms ..................................................................................................................450

        Using AutoFill to Complete Forms ....................................................................................................452

    Signing In to Websites Automatically .....................................................................................................45

Chapter 14: Finding and Listening to Music 457

    Understanding Sources of Music ................................................................................................................457

    Setting Up and Finding Music with My Music ................................................................................459

        Adding Your Music to the Music App .............................................................................................459

        Using My Music to Find Music ..............................................................................................................460

        Finding Music by Artist ................................................................................................................................461

        Finding My Music in Other Ways ........................................................................................................463

        Finding Music in My Music by Searching ....................................................................................465

    Setting Up and Finding Music with Apple Music.........................................................................467

        Subscribing to Apple Music ....................................................................................................................468

        Searching Apple Music ................................................................................................................................469

        Browsing Apple Music for You ..............................................................................................................470

        Browsing New Apple Music .....................................................................................................................472

        Downloading Songs from Apple Music........................................................................................474

        Adding Apple Music to My Music ......................................................................................................475

    Finding Music with iTunes Radio ................................................................................................................476

        Playing Music with an iTunes Radio Station .............................................................................476

        Creating Your Own iTunes Radio Stations Based on an Artist, a Genre, or a Song ...........................................................................................................................................................477

        Returning to iTunes Radio Stations You Created .................................................................478

    Playing Music ................................................................................................................................................................479

        Playing Music on the Miniplayer .........................................................................................................479

        Playing Music on the Now Playing Screen .................................................................................480

        Playing Music from an Album’s or Playlist’s Screen ...........................................................481

        Understanding the Music App’s Icons and Commands .................................................482

        Playing Music from the Up Next List ...............................................................................................484

        Playing Music from the Control Center .........................................................................................485

        Playing Music from the Lock Screen ................................................................................................485

    Using 3D Touch with the Music App (iPhone 6s and iPhone 6s Plus Only) .........487

    Using AirPlay to Listen to Your iPhone’s Music on Other Devices ................................489

Chapter 15: Working with Photos and Video You Take with Your iPhone 493

    Setting Your Photos & Camera Preferences .......................................................................................494

    Taking Photos and Video with Your iPhone ......................................................................................496

        Taking Photos .......................................................................................................................................................500

        Taking Panoramic Photos ..........................................................................................................................503

        Taking Video ..........................................................................................................................................................504

        Taking Photos and Video from the Lock Screen ...................................................................505

        Taking Photos and Video from the Control Center ............................................................506

        Taking Photos with Quick Actions (iPhone 6s, 6s Plus Only) ...................................507

    Viewing, Editing, and Working with Photos on Your iPhone .............................................509

        Finding Photos to Work With by Browsing ................................................................................509

        Finding Photos to Work With by Searching ..............................................................................516

        Viewing Photos Individually ...................................................................................................................517

        Using 3D Touch with Photos (iPhone 6s, 6s Plus Only) ..................................................519

        Viewing Photos in Slideshows ..............................................................................................................521

        Working with Burst Mode Photos ......................................................................................................525

        Editing Photos ......................................................................................................................................................527

        Enhancing Photos ............................................................................................................................................527

        Straightening, Rotating, and Cropping Photos .....................................................................528

        Applying Filters to Photos .........................................................................................................................531

        Removing Red-Eye from Photos .........................................................................................................532

        Making Smart Adjustments to Photos ..........................................................................................533

        Working with Photos .....................................................................................................................................535

        Sharing Photos via Email ............................................................................................................................536

        Organizing Photos in a New Album ................................................................................................538

        Adding Photos to an Existing Album..............................................................................................540

        Deleting Photos ..................................................................................................................................................541

    Viewing, Editing, and Working with Video on Your iPhone ................................................542

        Finding and Watching Videos ................................................................................................................542

        Editing Video .........................................................................................................................................................543

    Using AirPlay to View Photos and Videos on a TV .......................................................................545

    Using iCloud with Your Photos .....................................................................................................................547

        Sharing Your Photos .......................................................................................................................................548

        Adding Photos to a Shared Album ...................................................................................................550

        Working with Photo Albums Shared with You .......................................................................552

Chapter 16: Using Other Cool iPhone Apps and Features 557

    Touring Other Cool iPhone Apps ................................................................................................................558

    Listening to Podcasts with the Podcasts App .................................................................................560

        Setting Your Podcast Preferences .......................................................................................................560

        Using the Podcasts App to Subscribe to Podcasts .............................................................562

        Choosing a Podcast to Listen To..........................................................................................................564

        Listening to Podcasts.....................................................................................................................................566

        Managing Podcasts and Episodes of Podcasts ......................................................................570

    Finding Your Way with Maps ...........................................................................................................................572

    Working with the Wallet App and Apple Pay ..................................................................................576

        Working with the Wallet App .................................................................................................................577

        Adding Passes or Cards to Your Wallet Using an App ......................................................580

        Adding Passes or Cards to Your Wallet by Scanning Their Codes .........................581

        Working with Apple Pay .............................................................................................................................582

        Adding Credit or Debit Cards to Apple Pay ..............................................................................584

        Managing Apple Pay ......................................................................................................................................586

    Working Seamlessly Across Your Devices ...........................................................................................587

        Working with Handoff ..................................................................................................................................587

        Using Handoff ......................................................................................................................................................588

        Taking Phone Calls on Macs or iPads ..............................................................................................589

Chapter 17: Maintaining and Protecting Your iPhone and Solving Problems 591

    Maintaining an iPhone’s Software .............................................................................................................591

        Maintaining the iOS Software with the Settings App .....................................................592

    Maintaining iPhone Apps ..................................................................................................................................593

    Backing Up Your iPhone ......................................................................................................................................595

        Manually Backing Up Your iPhone to iCloud ...........................................................................595

    Finding and Securing Your iPhone with Find My iPhone .....................................................596

        Using Find My iPhone to Locate Your iPhone .........................................................................597

        Using Find My iPhone to Play a Sound on Your iPhone ................................................599

        Using Find My iPhone to Put Your iPhone in Lost Mode ..............................................599

        Using Find My iPhone to Erase Your iPhone ............................................................................601

    Maintaining an iPhone’s Power ....................................................................................................................603

        Setting Low Power Mode and Getting Information About Battery Use .........604

        Making the Battery Last Longer ..........................................................................................................606

    Solving iPhone Problems ...................................................................................................................................607

        Restarting an App .............................................................................................................................................608

        Restarting Your iPhone ................................................................................................................................609

        Resetting Your iPhone ..................................................................................................................................609

        Restoring Your iPhone ..................................................................................................................................611

        Finding a Missing App ..................................................................................................................................614

        Making an iPhone’s Screen Rotate Again....................................................................................616

        Blocking Unwanted Calls, Messages, or FaceTime Requests .....................................617

        Solving the Quiet iPhone Problem ...................................................................................................618

    Getting Help with iPhone Problems ........................................................................................................620

TOC, 9780789755391, 10/12/2015

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Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020